Future of Work
Should Generative AI Chatbots Replace Customer Support Agents?
Generative AI chatbots can do a lot of what human agents can do. But should chatbots replace human agents? We at Gleen think that AI and human agents work better side-by-side.
Future of Work
We Give All Our Employees a ChatGPT Plus Subscription -- And You Should Too
Gleen gives all its employees a subscription to ChatGPT Plus. The results have been amazing.
Product & Engineering
Scaling Gleen's AI Chat Playground
We recently launched a self-serve product that can transform valid URLs into bots. Getting it ready for production was challenging due to the need for multiple system services to communicate.
Product & Engineering
Gleen's Email Integration: Streamlining Support Tickets
With Discord communities, many support tickets are created from incoming emails. Now view all tickets - from Discord, website, or email in Gleen AI's dashboard
How to Guides
Mastering Web3 Customer Support on Discord: The Ultimate Guide Using ChatGPT
Delve into Discord's top three customer support challenges. Get practical solutions to streamline and enhance your Discord support experience.
Announcement
Gleen's AI Playground: Build Chatbots, Trained on Your Data
Create a GPT4-powered support bot that is both production-ready and accurate, and reliable, ensuring that your community receives the best possible support experience.
