Product & Engineering

Delight Your Customers via Slack with Gleen AI

Delight Your Customers via Slack with Gleen AI

We're thrilled to launch Gleen AI's Slack integration. Many clients use Slack for customer support. With Gleen AI on Slack, reduce response times, enhance CSAT, and boost efficiency. Train Gleen AI using diverse Slack channels' knowledge and install it with ease.

Scaling Gleen's AI Chat Playground

Scaling Gleen's AI Chat Playground

We recently launched a self-serve product that can transform valid URLs into bots. Getting it ready for production was challenging due to the need for multiple system services to communicate.

Gleen's Email Integration: Streamlining Support Tickets

Gleen's Email Integration: Streamlining Support Tickets

With Discord communities, many support tickets are created from incoming emails. Now view all tickets - from Discord, website, or email in Helix dashboard

Transforming Customer Support with ChatGPT: A New Era of AI Assistance.

Transforming Customer Support with ChatGPT: A New Era of AI Assistance.

Discover how the fusion of ChatGPT and human expertise revolutionizes customer support for Web3, AI, and gaming companies. Learn how leveraging conversational AI and community-driven support creates a seamless, efficient, and personalized customer experience that scales with your business's growth

How to fix SEO issues in your website?

How to fix SEO issues in your website?

Fixing SEO issues on your website involves a few key steps. First, you need to identify the issues by using a tool such as Lighthouse to analyze your website's performance, accessibility, and search engine optimization. Once you have identified the problems, you can then prioritize and address them, starting with