GLEEN AI FOR IT HELP DESKSGive Your IT Help Desk the Ultimate Helping Hand
Gleen AI allows your IT support desk to leverage the power of generative AI. Integrate seamlessly into your IT help desk, reduce response times, supercharge efficiency and increase employee satisfaction.
Sign up for freeGleen AI Benefits for IT Departments:
4 Ways Gleen AI Creates Value For IT Departments
Use generative AI-based support to resolve employee IT issues faster, minimize disruptions in productivity, and allow your IT team to focus on more complex and critical issues.
AI-Driven User Support and Assistance
Around-the-Clock Chatbot Support
Use Gleen AI to provide IT support throughout the enterprise, 24/7/365 in almost 100 different languages. Infinitely scale IT support during peak times.
Create Dynamic FAQs
Configure Gleen AI to automatically update FAQs, and determine where you need to improve your documentation/knowledge.
Highly Customizable IT Knowledge Base
Leverage 3rd Party Knowledge Bases
Have Gleen AI ingest public knowledge bases for off-the-shelf-solutions that your department supports, increasing the support capabilities of Gleen AI.
Enterprise-Specific IT Knowledge
Have Gleen AI ingest enterprise-specific knowledge, including specific configurations, customized modules, and in-house solutions. Have this knowledge take precedence over off-the-shelf knowledge.
AI-Powered Troubleshooting and Ticketing Integration
Automated Troubleshooting
Gleen AI can provide step-by-step solutions for users, enabling self-diagnosis and self-service for common problems.
Seamless Integration with Help Desk Ticketing
For issues that require human intervention, have Gleen AI create a ticket in your help desk ticketing solution and transfer the full conversation to to preserve context.
Faster Employee Onboarding & Training
Onboarding Automation
Simplify the onboarding process for new employees with guided software setup, systems orientation, and initial training.
Training Module AI
Offer AI-driven training modules tailored to individual employee needs, ensuring they have the tools and knowledge for success.
Gleen Products
Gleen AI
Everything You've Wanted in a Generative AI Customer Success Bot. And Less.
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Gleen Ticketing
AI-Powered Ticketing Across all Your Customer Success Channels
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Use generative AI-based support to resolve employee IT issues faster, minimize disruptions in productivity, and allow your IT team to focus on more complex and critical issues.
Sign up for free