Gleen AI's Discord integrationUse Generative AI to Engage Your Discord Community
Have a big online community with too many unanswered questions? Gleen AI's Discord integration is the perfect solution to help you engage with your community with fast and reliable answers.
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Key Benefits of Gleen AI's Discord Integration
1. Fast Integration & Configurability
Fast, 1-Click Integration
Gleen AI comes as a pre-packaged Discord bot. Your Discord admin just needs to click once to add the Gleen AI bot to your Discord server.
Add the Bot to Specific Channels
You can add -- or not add -- the Gleen AI bot to specific channels on your Discord server. The GleenAI bot will only respond in the channels it's been added to.
Consumption-Based Pricing
Gleen AI's pricing is based on the customer conversations, not the number of Discord Servers or Channels. So you can add Gleen AI to multiple Discord servers & channels.
2. Real-Time, Accurate Answers
Respond Only to Questions
Gleen AI can be configured to respond only to questions in channels it's been added to.
No Waiting
Gleen AI responds to questions in your Discord channels 24/7/365, using only your company-specific knowledge.
3. Help Links & Feedback Collection
Links to Documentation
For customers that need more in-depth answers, Gleen AI can be configured to provide links to relevant online documentation.
Feedback Collection
Gleen AI can collect feedback on each response. Customers can monitor the feedback and find inconsistent knowledge or areas where more knowledge is needed.
4. Hand-Off to Live Agents & Help Desks
Escalate to Live Agents
Upon customer request, Gleen AI can automatically hand-off to a live agent and transfer the entire conversation to a live agent.
Seamless Help Desk Integration
Upon escalation to live agents, Gleen AI can create tickets in Intercom, ZenDesk, FreshDesk, Gleen Ticketing, or other leading help desk solutions.
Create your generative AI chatbot now
Supercharge your community with Gleen AI's Discord integration. Improve community engagement and say goodbye to unanswered community questions.
