GLEEN AI AGENT ASSISTANT
Transform Your Support Team into Champions
2X faster replies, 100% accurate answers.
Trusted by fastest-growing online retailers
"Gleen AI decreased our avg response time by 2x and the no. of unanswered questions has decreased by more than 70%"
Key Benefits
Cut Response Times
Slash average response times by 56%, leaving customers amazed at your lightning-fast service.
Polyglot Perfection
Communicate flawlessly in 90+ languages, breaking down communication barriers and enhancing global customer satisfaction.
Quality on Steroids
Deliver consistently accurate, high-quality responses that hit the mark every time with our zero-hallucination AI.
Efficiency Explosion
Maximize your team's potential without needing to expand your headcount, thanks to seamless AI integration.
Seamless Integration
Easy installation gets you up and running in no time, integrating effortlessly into your existing workflow.
Fort Knox-Level Security
Your data is protected with top-tier security, providing you with complete peace of mind.
How it works
Customer Query
A customer sends an inquiry to your support team.
AI Analysis
Gleen AI instantly summarizes the request and decodes the customer’s sentiment.
Knowledge Retrieval
The AI pulls relevant information from your knowledge base.
Response Generation
Gleen AI drafts a response that matches the agent’s style.
Agent Review
The agent reviews the response, tweaks if needed, and sends it off.
Main Features
Instant Summary of Customer Request
Gleen AI provides agents with a quick and clear snapshot of customer issues, enabling immediate problem-solving
Sentiment Analysis
Our AI detects nuances in customer messages, helping agents respond with the right tone, empathy, or even incentive to smooth things over.
Smart Knowledge Base Search
Efficiently searches your knowledge base, delivering the most relevant solutions to your agents instantly.
AI-Powered Response Drafting
Draft pixel-perfect responses that your agents can quickly review and personalize, speeding up response times.
Hallucination-Free Technology
Gleen’s cutting-edge AI ensures all responses are fact-based, eliminating the risk of AI-generated errors.
Style Matching
Our AI adapts to each agent's unique style, maintaining consistency across all your support channels.
Multi-Platform Sync
Seamlessly integrates information from external platforms, URLs, and files for a comprehensive support experience.
Drives
Content systems
Desks / Ticketing
CRM / Platforms
