The Gleen Blog: Where Generative AI & CS/CX Intersect
Stay up to date with the latest generative AI insights and customer support/CX practices at The Gleen Blog.
Helix gives all its employees a subscription to ChatGPT Plus. The results have been amazing.
Ecommerce platforms can now offer a more personalized experience than ever before, but in order to maximize lifetime value (LTV) of your customers, your customer service needs to be on point.
Deploying a generative AI chatbot like Gleen AI is the fastest and most effective way to overcome language barriers in customer service.
Discord has decided to shut down Clyde on Dec 1, 2023. Users of Clyde should turn to Gleen AI for online community support.
Many enterprises are wondering how a generative AI solution can protect their brand. As it turns out, Gleen AI protects brands in multiple ways.
Improving the customer service efficiency makes customers happier and streamlines your agents' time and effort. Here are 7 tips to maximize the efficiency of your CS team.