Zendesk Answerbot is inflexible, old technology and relies on mapping a list of predetermined answers to a series of intents. Gleen AI uses generative AI to ingest your knowledge, understand complex customer questions, and create highly relevant answers. Moreover, Gleen AI doesn't hallucinate.
Generative AI for customer service can implemented in many different ways. Gleen AI is the fastest and most secure way for CS teams to adopt generative AI. And, Gleen AI doesn't hallucinate.
ChatGPT has permanently altered how businesses and customers interact with machines, but it can't really be used for customer support. With Gleen AI, you can upload proprietary knowledge, keep it secure and private, answer questions using that knowledge, and avoid hallucination.
Generative AI help desks like Gleen AI improve employee satisfaction, productivity & IT team efficiency. Gleen AI ingests IT support knowledge, understands complex IT questions & generates relevant replies. Most importantly, Gleen AI doesn't hallucinate.
Chatbots are becoming critical for eCommerce merchants. Generative AI chatbots like Gleen AI can sync with your product catalog, inventory, and prices, understand complex customer questions, and provide relevant answers. And Gleen AI doesn't hallucinate.