Perspective
How Generative AI Improves Call Center Automation
Generative AI is improving call center automation in multiple ways. A generative AI chatbot like Gleen AI can help before, during, and after a call with a live agent, and improves both efficiency and customer satisfaction.
Perspective
AI Tools Like Chat GPT: Gleen AI
Chat GPT has severe limitations in enterprise environments. Among AI tools like Chat GPT, Gleen AI is a much better choice for enterprises. It supports more extensive knowledge of data uploads, assures data security and privacy, and doesn't hallucinate.
How to Guides
How to Evaluate Chatbot Solutions
There are 12 key criteria for evaluating chatbot solutions, including technology, data security, maintenance, and no hallucination. Across all these criteria, Gleen AI stands tall.
How to Guides
How to Supercharge Real Time Agent Assist with Generative AI
Generative AI is permanently changing the real time agent assist landscape. Gleen AI, with its ability to train on your proprietary data and prevent hallucination, is the perfect real time Agent Assist application.
How to Guides
How to Evaluate Enterprise Chatbot Solutions
Enterprise chatbot solutions can revolutionize your customer service. We discuss 18 tips for evaluating enterprise chatbots. Gleen AI stands out as a leader among enterprise chatbot vendors, especially when considering the ability to eliminate hallucination.
How to Guides
How to Evaluate an Insurance Chatbot
Insurance chatbots can simplify the life of an insurance agent. Generative AI chatbots are outstanding at understanding complex insurance questions. Gleen AI stands out for its ability to not hallucinate (make things up).
