How to Guides
13 Tips for Choosing the Best Omnichannel Chatbot
Omnichannel chatbots can help you communicate with customers across all channels. A leading generative AI chatbot like Gleen AI can be deployed across all of your support channels, leverage one knowledge base, understand complex questions, create highly relevant replies, and avoid hallucinating.
How to Guides
How to Select an AI Email Bot for Customer Service
AI email bots transform how support teams deal with customer emails. Best-in-class generative AI email bots like Gleen AI can ingest your proprietary knowledge base, understand complex emails, automatically write highly relevant responses, and not hallucinate.
Customer Service
What is a Customer Service Virtual Assistant?
Customer service virtual assistants can be deployed as customer-facing solutions or agent-facing solutions. Gleen AI is a customer service virtual assistant that can be deployed in both ways.
Perspective
Everything You Need to Know About Chatbot Hallucination
Generative AI chatbots are amazing, but they sometimes hallucinate or make things up. Gleen AI is an enterprise-ready generative AI chatbot that can be trained on a proprietary knowledge base. Most importantly, Gleen AI doesn't hallucinate.
How to Guides
How to Become an AI eCommerce Merchant
AI can help eCommerce merchants stay competitive and scale. Generative AI chatbots like Gleen AI can help merchants convert visitors, support customers, and make customer support agents more efficient.
Perspective
10 Key Benefits of Adopting an AI Service Desk
With generative AI solutions like Gleen AI, you can upload your entire IT support knowledge base, automatically answer most employee IT questions, integrate with your help desk software. And, Gleen AI doesn't hallucinate.
