Customer Service
What is a Customer Service Virtual Assistant?
Customer service virtual assistants can be deployed as customer-facing solutions or agent-facing solutions. Gleen AI is a customer service virtual assistant that can be deployed in both ways.
Perspective
Everything You Need to Know About Chatbot Hallucination
Generative AI chatbots are amazing, but they sometimes hallucinate or make things up. Gleen AI is an enterprise-ready generative AI chatbot that can be trained on a proprietary knowledge base. Most importantly, Gleen AI doesn't hallucinate.
How to Guides
How to Become an AI eCommerce Merchant
AI can help eCommerce merchants stay competitive and scale. Generative AI chatbots like Gleen AI can help merchants convert visitors, support customers, and make customer support agents more efficient.
Perspective
10 Key Benefits of Adopting an AI Service Desk
With generative AI solutions like Gleen AI, you can upload your entire IT support knowledge base, automatically answer most employee IT questions, integrate with your help desk software. And, Gleen AI doesn't hallucinate.
Perspective
AI Bots like Chat GPT
Chat GPT may be most famous chatbot. But, its lack of security and its tendency to hallucinate are also its downfall. Enterprises that need a secure chatbot that can be trained on proprietary data and doesn't hallucinate should turn to Gleen AI.
How to Guides
How to Evaluate an Ecommerce Chatbot: 8 Key Features
Discover how to enhance your online store with the right ecommerce chatbot. Generative AI chatbots like Gleen AI can easily be trained on your entire product catalog, are better at understanding complex customer question, and generating relevant responses. And, Gleen AI doesn't hallucinate.
