How to Guides
12-Point Guide to Selecting The Best White-Label AI Chatbot
Creating a chatbot requires significant resources and expertise. Instead of building from scratch, savvy businesses opt for white-label chatbot solutions. These can be swiftly customized and branded, offering a faster market entry and cost savings.
Product & Engineering
Delight Your Customers via Slack with Gleen AI
We're thrilled to launch Gleen AI's Slack integration. Many clients use Slack for customer support. With Gleen AI on Slack, reduce response times, enhance CSAT, and boost efficiency. Train Gleen AI using diverse Slack channels' knowledge and install it with ease.
How to Guides
Five Things You Need In an AI Chatbot: Buying Guide
The emergence of generative AI in customer support has been nothing short of transformative. The ability of these AI models to generate human-like responses has given businesses a powerful tool to enhance user experience and scale support operations.
Perspective
Is Generative AI Boring?
And – more importantly – will customers care? Last Thursday, in The Hill's Op-Ed piece, "AI's real problem is that it's boring," William Beutler argues that the AI revolution is already in trouble...
Perspective
Generative AI Hurts Everyone: Shrewd Prediction or Dystopian Vision?
In the @techpolicypress article ““AI” Hurts Consumers and Workers — and Isn’t Intelligent“, @alexhanna and @emilymbender make the following arguments against generative AI...
Announcement
Helix is Now Gleen
We’re thrilled to announce that Helix, your trusted partner in delivering the world’s most accurate and capable generative AI platform for customer success, is now Gleen.ai.
