Customer Service
The Best Zendesk Chat Bot Alternatives
If you’re looking for an alternative to the Zendesk chat bot solution, Gleen AI is the tool for you. It understands complex questions and generates highly relevant responses. Most importantly, Gleen AI doesn't hallucinate.
How to Automate Support: 5 Best Practices for Businesses
With generative AI chatbots like Gleen AI, you can leverage your support FAQ and knowledge base to provide automated first line customer support, enable real-time agent assist, and enable self-serve.
How to Select an AI Text Response Vendor
A good AI text response vendor should understand arbitrary customer questions, consume proprietary knowledge, and generate highly relevant responses. Gleen AI is a GenAI customer service solution that can be concurrently deployed across multiple channels, including text/SMS.
How to Evaluate Chatbot Solutions
There are 12 key criteria for evaluating chatbot solutions, including technology, data security, maintenance, and no hallucination. Across all these criteria, Gleen AI stands tall.
How to Supercharge Real Time Agent Assist with Generative AI
Generative AI is permanently changing the real time agent assist landscape. Gleen AI, with its ability to train on your proprietary data and prevent hallucination, is the perfect real time Agent Assist application.
Unlocking Efficiency with an AI Customer Service Bot
An AI customer service bot can transform your customer support. Gleen AI is a leading generative AI customer service bot that excels in all key evaluation criteria.
