How to Guides
How to Select a Knowledge Base Chatbot
Knowledge base chatbots are powerful tools to help both employees and customers self-serve. Gleen AI is a leading generative AI chatbot that can ingest extensive knowledge bases, understand complex questions, and generate highly relevant answers. Best of all, Gleen AI doesn't hallucinate.
How to Guides
How to Evaluate a Conversational AI Insurance Chatbot: 11 Tips
Conversational AI insurance chatbots make life easier for you and your customers. Gleen AI stands unparalleled in its ability to understand complex questions and generate relevant answers. Most importantly, Gleen AI doesn't hallucinate.
Customer Service
The Best Zendesk Chat Bot Alternatives
If you’re looking for an alternative to the Zendesk chat bot solution, Gleen AI is the tool for you. It understands complex questions and generates highly relevant responses. Most importantly, Gleen AI doesn't hallucinate.
How to Guides
How to Automate Support: 5 Best Practices for Businesses
With generative AI chatbots like Gleen AI, you can leverage your support FAQ and knowledge base to provide automated first line customer support, enable real-time agent assist, and enable self-serve.
Announcement
Gleen Wins Nine G2 Winter 2024 Awards in Chatbots & AI Chatbots Categories
Gleen Wins Nine G2 Winter 2024 Awards in Chatbots & AI Chatbots Categories, including High Performer, Best Support and Easiest to Do Business With.
How to Guides
How to Select an AI Text Response Vendor
A good AI text response vendor should understand arbitrary customer questions, consume proprietary knowledge, and generate highly relevant responses. Gleen AI is a GenAI customer service solution that can be concurrently deployed across multiple channels, including text/SMS.
