Customer Service
The Best Zendesk Chat Bot Alternatives
If you’re looking for an alternative to the Zendesk chat bot solution, Gleen AI is the tool for you. It understands complex questions and generates highly relevant responses. Most importantly, Gleen AI doesn't hallucinate.
How to Guides
How to Automate Support: 5 Best Practices for Businesses
With generative AI chatbots like Gleen AI, you can leverage your support FAQ and knowledge base to provide automated first line customer support, enable real-time agent assist, and enable self-serve.
Announcement
Gleen Wins Nine G2 Winter 2024 Awards in Chatbots & AI Chatbots Categories
Gleen Wins Nine G2 Winter 2024 Awards in Chatbots & AI Chatbots Categories, including High Performer, Best Support and Easiest to Do Business With.
How to Guides
How to Select an AI Text Response Vendor
A good AI text response vendor should understand arbitrary customer questions, consume proprietary knowledge, and generate highly relevant responses. Gleen AI is a GenAI customer service solution that can be concurrently deployed across multiple channels, including text/SMS.
How to Guides
How to Evaluate Enterprise Chatbots
Enterprise chatbots can transform customer and employee experiences. Generative AI chatbots, like Gleen AI, are outstanding at understanding complex questions and generating relevant answers. And, most importantly, Gleen AI doesn't hallucinate.
How to Guides
How to Supercharge Your AI Knowledge Base with Generative AI
Knowledge bases will never be the same due to generative AI. Generative AI chatbots like Gleen AI help make knowledge more accessible for both employees and customers alike.
