Thi Thumasathit
Gleen Wins Nine G2 Winter 2024 Awards in Chatbots & AI Chatbots Categories
Gleen Wins Nine G2 Winter 2024 Awards in Chatbots & AI Chatbots Categories, including High Performer, Best Support and Easiest to Do Business With.
How to Guides
How to Evaluate Enterprise Chatbots
Enterprise chatbots can transform customer and employee experiences. Generative AI chatbots, like Gleen AI, are outstanding at understanding complex questions and generating relevant answers. And, most importantly, Gleen AI doesn't hallucinate.
How to Guides
How to Supercharge Your AI Knowledge Base with Generative AI
Knowledge bases will never be the same due to generative AI. Generative AI chatbots like Gleen AI help make knowledge more accessible for both employees and customers alike.
Perspective
How Generative AI Improves Call Center Automation
Generative AI is improving call center automation in multiple ways. A generative AI chatbot like Gleen AI can help before, during, and after a call with a live agent, and improves both efficiency and customer satisfaction.
How to Guides
How to Evaluate Chatbot Solutions
There are 12 key criteria for evaluating chatbot solutions, including technology, data security, maintenance, and no hallucination. Across all these criteria, Gleen AI stands tall.
How to Guides
How to Supercharge Real Time Agent Assist with Generative AI
Generative AI is permanently changing the real time agent assist landscape. Gleen AI, with its ability to train on your proprietary data and prevent hallucination, is the perfect real time Agent Assist application.
How to Guides
How to Evaluate Enterprise Chatbot Solutions
Enterprise chatbot solutions can revolutionize your customer service. We discuss 18 tips for evaluating enterprise chatbots. Gleen AI stands out as a leader among enterprise chatbot vendors, especially when considering the ability to eliminate hallucination.
