Thi Thumasathit
Gleen Wins Nine G2 Winter 2024 Awards in Chatbots & AI Chatbots Categories
Gleen Wins Nine G2 Winter 2024 Awards in Chatbots & AI Chatbots Categories, including High Performer, Best Support and Easiest to Do Business With.
Customer Service
What is a Customer Service Virtual Assistant?
Customer service virtual assistants can be deployed as customer-facing solutions or agent-facing solutions. Gleen AI is a customer service virtual assistant that can be deployed in both ways.
Perspective
Everything You Need to Know About Chatbot Hallucination
Generative AI chatbots are amazing, but they sometimes hallucinate or make things up. Gleen AI is an enterprise-ready generative AI chatbot that can be trained on a proprietary knowledge base. Most importantly, Gleen AI doesn't hallucinate.
How to Guides
How to Become an AI eCommerce Merchant
AI can help eCommerce merchants stay competitive and scale. Generative AI chatbots like Gleen AI can help merchants convert visitors, support customers, and make customer support agents more efficient.
Perspective
10 Key Benefits of Adopting an AI Service Desk
With generative AI solutions like Gleen AI, you can upload your entire IT support knowledge base, automatically answer most employee IT questions, integrate with your help desk software. And, Gleen AI doesn't hallucinate.
How to Guides
How to Evaluate an Ecommerce Chatbot: 8 Key Features
Discover how to enhance your online store with the right ecommerce chatbot. Generative AI chatbots like Gleen AI can easily be trained on your entire product catalog, are better at understanding complex customer question, and generating relevant responses. And, Gleen AI doesn't hallucinate.
Perspective
The Top 10 Advantages of Embracing an AI Helpdesk
An AI helpdesk can improve response and resolution times and increase employee satisfaction. With Gleen AI, you can upload your entire IT support knowledge base and keep it confidential. Most importantly, Gleen AI doesn't hallucinate.
