Product Marketing Manager
San Francisco, Bangalore, Remote
Full Time
Gleen AI is the world's most accurate, capable, and adaptive AI platform designed for online merchants who aim to scale more profitably. More than just a chatbot, Gleen AI empowers e-commerce businesses by building intelligent shopping assistants that engage customers from pre-sales to post-sales, ultimately helping merchants sell more products.
Customers can launch multiple AIs to boost conversion rates, enhance customer satisfaction, and increase the operational efficiency of their customer service teams.
Unlike other solutions, Gleen AI delivers a far superior end-user experience, doesn't hallucinate, is extremely easy to deploy and use, and seamlessly integrates with leading e-commerce platforms and help desks.
Deployable across all support channels—including email, live chat, and social messaging apps—Gleen AI enables merchants to provide truly omnichannel and consistent customer service in real time.
It learns from e-commerce platforms, customer support knowledge bases, wikis, and help desk/community interactions to provide highly accurate and context-aware answers to shopper and customer support questions.
By leveraging multiple large language models (LLMs) like GPT-4, GPT- 4o, O1 preview, Claude, and Llama 3.1, Gleen AI combines advanced AI and machine learning methods to ensure response quality.
We are backed by Silicon Valley's top venture capital firms, including Slow Ventures, 6th Man Ventures, and South Park Commons, who are partnering with us to revolutionize customer support.
Our team consists of former product and engineering leaders from Meta, LinkedIn, Microsoft, and Uber. They bring their transformational experience to advance Gleen's machine-learning technology and drive growth at an unprecedented pace.
Gleen is looking for a talented and experienced professional to join our team as the first Product Marketing Manager. Your contributions will be integral in driving Gleen's mission to redefine customer support using AI.
As a Product Marketing Manager, you will be responsible for owning all product communication and acting as a product evangelist for Gleen. You will work closely with the marketing and product teams to create and execute go-to-market strategies for new and existing products. Additionally, you will be responsible for creating content for social media, blogs and other marketing materials.
Own all product communication and act as a product evangelist
Create and execute go-to-market strategies
Create content for social media, blogs and other marketing materials
Collaborate with product and sales teams to develop and execute product positioning and messaging
Monitor and report on market trends and competitive activity
Communicate with customers and stakeholders to gather feedback and insights
Strong communication skills
Experience in product marketing
Experience creating content for social media, blogs and other marketing materials
Interest in AI and LLMs technologies
1+ years of lead generation, sales, or marketing experience required OR applicable experience with lead generation, cold calling, networking, or other external outreach efforts
Competitive compensation, including meaningful equity
Health insurance, including medical, dental, and vision
Flexible PTO
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