Other AI Like Chat GPT? Try Gleen AI
For enterprises looking to deploy a generative AI chatbot, Gleen AI is better solution than Chat GPT. Gleen AI trains on your proprietary data, keeps your data confidential and secure, and doesn't hallucinate, making Gleen AI a better solution for AI-driven chatbots in enterprises.
ChatGPT has undoubtedly stirred excitement in the tech world with its incredible power to mimic human conversation. This AI technology is even able to surpass the timely human-produced information.
However, its application within an enterprise context, particularly for addressing real-time questions from internal employees using proprietary data, may be problematic.
ChatGPT also has issues with data privacy, accuracy, and relevance when handling sensitive information.
Another AI like Chat GPT you should consider using is Gleen AI.
Gleen AI trains on your proprietary data and keeps your proprietary data secure and private. Most importantly, Gleen AI creates highly relevant responses only using the data you provide -- i.e., it doesn't hallucinate.
As a result, Gleen AI is a more accurate, more relevant, and more secure version of ChatGPT.
Below we'll explore the the similarities and differences between Chat GPT and Gleen AI. We'll explain why Gleen AI is better than Chat GPT for businesses wanting to deploy a generative AI chatbot.
Why is Chat GPT powerful?
ChatGPT is a groundbreaking tool whose power lies in its simple user interface. It allows users to interact with it effortlessly, just like having a conversation.
Chat GPT answers users questions within seconds, and it provides relevant and context sensitive answers. It also seemingly provides empathy to users.
One notable feature of this AI is its assistance in writing emails. It can generate professional, concise, and engaging emails, saving users time and effort.
This AI also aids in document creation for business reports, essays, and blog posts.
Chat GPT provides valuable insights and suggestions in the form of a friendly conversation.
Drawbacks of Chat GPT
As with any technology, there are drawbacks that one has to know. These drawbacks include concerns about privacy, limited access to company-specific data, and the potential for "hallucination."
Privacy is one of the main concerns surrounding using Chat GPT.
Open AI keeps track of every question an employee asks of Chat GPT.
Open AI can use the query data to further train the model. This can then potentially compromise the privacy of employees and corporations.
For example, a Samsung employee entered confidential data into Chat GPT. Chat GPT then leaked the confidential data to the public. As a result, Samsung ended up banning the use of Chat GPT among employees.
Limited Access to Company Data
Open AI trained Chat GPT with public data available on the internet. This means that Chat GPT does not have access to confidential company data.
As a result, Chat GPT's responses may be generic, and not specific to a company's unique needs or processes.
Potential for Hallucination
Another drawback of using Chat GPT is the potential for hallucination.
“Hallucination” refers to the issue of the chatbot generating false responses. This can cause problems when employees and customers depend on responses for accurate information.
Open AI Alternatives to Chat GPT
OpenAI has developed several alternatives to Chat GPT. However, all these alternatives also have their drawbacks.
Here's an overview of Chat GPT alternatives offered by Open AI and important issues users should be aware of:
Chat GPT Enterprise
Chat GPT Enterprise is essentially a private version of Chat GPT made available to enterprises by OpenAI.
Chat GPT Enterprise keeps employees' queries private, i.e., Open AI doesn't train on these queries.
Chat GPT Enterprise still trains on the entire internet, i.e., it doesn't use enterprise-specific data to train. As a result, employees who use Chat GPT Enterprise will still get generic answers, not company-specific answers.
Finally, Chat GPT Enterprise will still hallucinate.
Open AI announced the launch of Custom GPTs in early November, 2023.
Its new feature allows users to make personalized versions of GPTs by uploading their own documents. The creator of a GPT can provide specific instruction can then cater to their specific needs and preferences.
Aside from those, it allows employees to share GPTs only within the company.
However, there are still some challenges associated with custom GPTs.
First, they still "hallucinate" or generate nonsensical responses at times, limiting their usefulness for enterprises.
Second, the amount of data you can upload to a custom GPT is extremely limited.
Finally, GPTs can unwittingly leak underlying data to the public, and bad actors can hack GPTs.
A Better Alternative is Gleen AI
ChatGPT has many drawbacks, as discussed above. Companies looking for another AI like ChatGPT should consider Gleen AI.
Gleen AI is a clear leader among Chat GPT alternatives, especially for enterprises.
How Gleen AI is similar to Chat GPT
Gleen AI shares several key characteristics with Chat GPT.
- Both platforms can utilize large language models such as GPT-3.5 or even the more sophisticated GPT-4 model. This allows for improved understanding of questions and more human-like responses.
- Gleen AI can detect and respond in foreign languages, just like ChatGPT.
- You can customize the tone and voice of both Gleen AI and ChatGPT.
- Both Gleen AI and Chat GPT are chabots. Users simply type in questions into the chatbot window, and the chatbot responds back.
GleenAI: Better for Enterprises than Chat GPT (and other Open AI solutions)
Gleen AI is a better choice than Chat GPT for businesses wanting to use generative AI. Consider the following:
Knowledge Upload: Companies can upload confidential knowledge, like wikis, product documents, resolved help desk tickets, and community discussion boards.
This enables Gleen AI to provide highly relevant and specific answers to your company.
Security & Privacy: Gleen values data confidentiality and data security. You can upload confidential data to Gleen AI and trust that your data will remain private and proprietary.
Relevance: Gleen AI provides more relevant responses because it trains on your company's knowledge, unlike Chat GPT.
No Hallucination: Gleen AI only creates responses based on supplied knowledge. In other words, Gleen AI doesn't hallucinate.
Here's a video of Gleen AI and a custom GPT trained on the same data. The GPT hallucinates, but Gleen AI doesn't.
Off-the-Shelf Integrations: Gleen AI integrations with multiple channels like your website, Slack, Discord, community forums, and email. It also easily intergrates with leading help desk solutions like Zendesk, Freshdesk, Hubspot Service Hub, and Salesforce Service Cloud.
Actions: Gleen AI can also integrate with other enterprise systems like CRM and order processing. This allows Gleen AI to personalize interactions and go beyond answering questions by further enabling self-serve.
Seamless Escalation: Gleen AI can also escalate messages to live agents during business hours and to email after hours. This makes enterprise customer support more robust and efficient.
Monitoring & Supervision: Gleen AI admins can see all questions asked of the chatbot, review responses, and improve responses. Companies have no way of monitoring what goes in and out of Chat GPT.
Gleen AI is a more powerful alternative to ChatGPT, especially for companies who want company-specific, hallucination-free answers.
Gleen AI trains on company-specific data, providing accurate and relevant responses.
Gleen AI is secure, doesn't hallucinate, and provides answers based on your proprietary knowledge.
Its seamless integration with various channels and enterprise systems makes Gleen AI the natural choice for enterprises.