Best Chatbot Creator: Gleen AI

Overview

Ever since the emergence of generative AI instruments such as ChatGPT, individuals have been amazed by the vast capabilities of AI. Everyone is excited to explore more and more of what generative AI can do, practically in all facets of life.

In addition to just using generative AI, many organizations are in search of the perfect chatbot creator to create their own customer service chatbot.

Creating a generative AI chatbot from the ground up can be a daunting task. Rather than making your own, you can utilize Gleen AI's complimentary online chatbot creator.

Alternative: Creating Your Own Chatbot

The process of building your own AI chatbot can be laborious and includes the subsequent steps:

Step 1: Organize your knowledge

You need to identify, gather, and organize your existing knowledge.  This can include documents, customer inquiries, product details, and guides.  Put them all in one place so that it can be easily consumed by the AI chatbot.

Step 2: Start an OpenAI Account

Create an OpenAI account. You can choose between GPT-3.5 or GPT-4. GPT-4’s responses are more relevant and more human-like than GPT-3.5.  GPT-3.5 is also less expensive than GPT-4.

Step 3: Tokenize and Embed

You need to break down all the knowledge base (text) you have into smaller pieces, a process called tokenization.

Next, send each sub-document to a model called text-embedding-ada-002 through its API for embeddings.

Step 4: Implement

Make a customer interface to capture user inputs. Create embeddings for the query. Search thru your existing embeddings to find the best matching knowledge.

Problems with Creating Your Own Chatbot

Building a chatbot comes with many challenges.  They include:

• Not having a software engineer or a team that can build a chatbot.
• Not having the enough bandwidth to maintain the chatbot.
• Building a chatbot that hallucinates and gives users made-up information.

Instead, to avoid all of these problems, you can use Gleen AI’s free chatbot creator.

How to Use Gleen AI’s Free Chatbot Creator Online

You can use Gleen AI’s chatbot creator free through these simple steps:

1. Go to the Create page to open Gleen AI's free online chatbot creator.

2. Enter a URL for your knowledge base. You can create a playground chatbot for free with one URL as the knowledge base. Gleen AI will crawl all documents accessible through that URL.

3. Enter your name, company name, and email address.

4. Gleen will send you a verification email on the given email address.

5. Once you’ve entered all the necessary information, click on the Create My Bot button and your free generative AI chatbot will be built.

You can later upgrade your playground chatbot to the free version of Gleen AI.

What Comes with a Free Gleen AI Chatbot

Gleen AI's complimentary chatbot creator is the perfect AI tool for your company. Here are some advantages you can enjoy with Gleen AI's free chatbot:

• 50 Conversations Each Month: A conversation is any number of exchanges with the same user within a 30-minute interval. With Gleen AI Free edition, you get up to 50 conversations each month.
• Multiple Documents: With the complimentary Gleen AI chatbot, you have the ability to input numerous URLs for the chatbot to consume. Additionally, you can upload documents such as product guides and policies to enhance the information repository of Gleen AI.
• No Hallucination: Even though Gleen uses GPT-4, Gleen AI doesn't hallucinate. That’s because we’ve built an entire AI/ML system to ensure the answers provided by Gleen are consistent with your knowledge base.

Live Viewing: Observe Gleen AI and a GPT trained with identical information. The GPT fabricates, while Gleen AI remains factual.

• Choose Your Personality:  You can choose the personality of Gleen AI's chatbot to match your brand's identity and keep a consistent tone.

Develop a Generative AI Chatbot for free with Gleen AI.

• Fluency in Multiple Languages: Your complimentary chatbot from Gleen AI has the ability to identify and understand various languages, and can also respond in them.
• Relevance: Many chatbots today provide irrelevant answers. Gleen AI fully comprehends questions, searches thru your knowledge base, and generates highly relevant, accurate answers.
• Conversational Style AI: Gleen AI remembers everything that’s been said in the last 30 minutes. The conversational style allows you to improve customer service.
• Generate Analytics: Gleen AI will generate analytics so you can see how it is performing. In addition, you can monitor all questions asked and Gleen AI's feedback.
• Collect Feedback: Collecting feedback from users helps you see how your chatbot is performing. Gleen AI collects feddback both from users and admins.
• Improvement: Gleen AI uses the feedback to enhance the quality of its responses in the future.
• Regular Updates to Knowledge base:  Keeping the chatbot up-to-date with your company's knowledge is critical. Gleen AI will regularly re-crawl the URLs you’ve entered to update its knowledge.
• Gleen AI Standard and Enterprise Version: Numerous features are incorporated in Gleen AI's complimentary chatbot. However, if your company or enterprise wants to upgrade, Gleen has other editions as well. Both the Standard and Enterprise Editions of Gleen AI allow for the creation of Gleen Action Bots. These bots facilitate the integration of Gleen AI into your corporate systems, enabling user self-service.

Gleen AI can be incorporated into top-tier help desk solutions such as Zendesk, Freshdesk, or Salesforce.

Furthermore, Gleen AI can be integrated across all your channels, including Live Chat, Email, Slack, text response, Discord, and social media advertisements.

Final Thoughts

Developing a generative AI chatbot that provides a smooth user experience and avoids hallucination can significantly enhance customer service for any business.

However, not everyone can create such a chatbot due to various limitations, including technical know-how and budget constraints.Gleen AI’s free generative chatbot creator is an incredibly power tool for companies that are in search of a reliable customer support chatbot.

Within 2 hours, you can upload knowledge to Gleen AI's knowledge base and be up and running within 2 hours.

Gleen AI is capable of comprehending complex queries, generating pertinent responses from its knowledge repository, and it won't fabricate information.

Experience a demo of Gleen AI or build your own generative AI chatbot for free now.