SaaS BUSINESSES
Enterprise-Grade AI Support That Technical Teams Trust
Streamline customer interactions and scale effortlessly with Gleen’s AI-powered support.
Spotlight: Helping Teams Thrive
LeanData scales customer support with Gleen
“Gleen has fundamentally changed the way that we're thinking about how we support customers”
Ron Feathers
Director of Professional Services
How Gleen Elevates SaaS Support
AI Support with seamless human handoff
Instantly resolve common queries with AI-driven responses, reducing agent workload and giving customers the fast, reliable help they expect. For complex issues, Gleen provides a seamless handoff to human agents—complete with full context.
Developer queries, solved in seconds
Gleen taps into your documentation, code bases, and past tickets to answer developer questions quickly, minimizing downtime and improving productivity.
Capture Every Lead
Turn visitors into qualified leads with smart, AI-driven engagement. Capture info during conversations, nurture prospects, and send them directly to your sales team.
Empower Agents with AI
Boost productivity with AI-assisted insights and suggested responses. Agents resolve tickets faster and more accurately with the power of Gleen’s Agent Assist on their side.
Complicated, time-consuming setup and missing integrations? Never heard of it.
Seamless Integration with Your Tech Stack
Support Channels
Automate responses across every channel for faster, more consistent support.
Help Desks
Effortlessly transfer chats to agents and monitor all AI-driven conversations on top help desk platforms. Gleen AI Agent Assist lives inside these help desks, acting as a co-pilot to your CS team.
Knowledge Bases
Ingest product catalogs, pricing, and provide real-time inventory and order lookups across:
Data Security & Privacy
Your data is yours. Gleen doesn’t train on your information, keeping your knowledge and customer data safe.
“The Gleen AI chatbot has really been a game changer. With Gleen, successfully supporting our customer isn’t a bottleneck to scaling the business. It’s a huge weight off our shoulders.”
Alex Rawitz
DIMO COO & Co-Founder
