Have a big online community with too many unanswered questions? Gleen AI's Discord integration is the perfect solution to help you engage with your community with fast and reliable answers.Sign up for free
Gleen AI comes as a pre-packaged Discord bot. Your Discord admin just needs to click once to add the Gleen AI bot to your Discord server.
You can add -- or not add -- the Gleen AI bot to specific channels on your Discord server. The GleenAI bot will only respond in the channels it's been added to.
Gleen AI's pricing is based on the customer conversations, not the number of Discord Servers or Channels. So you can add Gleen AI to multiple Discord servers & channels.
Gleen AI can be configured to respond only to questions in channels it's been added to.
Gleen AI responds to questions in your Discord channels 24/7/365, using only your company-specific knowledge.
For customers that need more in-depth answers, Gleen AI can be configured to provide links to relevant online documentation.
Gleen AI can collect feedback on each response. Customers can monitor the feedback and find inconsistent knowledge or areas where more knowledge is needed.
Upon customer request, Gleen AI can automatically hand-off to a live agent and transfer the entire conversation to a live agent.
Upon escalation to live agents, Gleen AI can create tickets in Intercom, ZenDesk, FreshDesk, Gleen Ticketing, or other leading help desk solutions.